1. Acceptance of Terms
2. A. Vogel Respects Your Privacy
A. Vogel respects your privacy. That is why we have developed comprehensive procedures and practices relating to the management of Personal Information.
3. General Information
Our primary goal in collecting Personal Information about you is to make sure that your experience on the Site happens in a safe, quiet, efficient and personalized matter. Thus, we can deliver the services and features that best fit your needs and customize our services to make your experience safer and friendlier. We only collect the Personal Information that we deem necessary to achieve this goal.
In general, you can browse the Site without needing to disclose your identity or Personal Information. Once you submit your Personal Information, you are no longer an anonymous person to us. If you choose to place an order on the Site, we may ask you to provide us with your identity, your contact information, financial information and information on billing, shipping or other Personal Information required in the Site. To the extent possible, we specify required and optional fields. You always have the choice not to provide information by failing to use certain services or features of the Site. If you choose to place an order through the Site, you will need to provide us with your postal address, credit card information, your delivery address, as well as your email address. Your credit card information is used to charge the value of the products ordered and all applicable service and delivery charges to your account, as well as to guarantee your payment.
In addition, if you send us personal correspondence via email or by mail, or if other users or third parties send us correspondence about your activities on the Site, we may keep the information on a file in your name.
A. Vogel's Internet servers can get information, in a passive and automatic way, on the browsing habits of the Site's users, which can be linked to their Internet Protocol ("IP") addresses (which are unique Internet addresses assigned to all Internet users by their Internet service providers). The servers' databases may record statistical information such as the users' IP addresses, the type of operating system used, the time and duration of visits and pages requested. They can also identify categories of users based on the theme as the domain name or the type of browser. Such statistical information is usually collected and used by A. Vogel in a way that does not identify users of the Site.
The Site may use other cookies. Cookies are small text files placed at the occasion of a consultation by the Site's server on the hard drive of the Site's users to memorize information attached to the browser used by the latter when it browses a Website. Cookies can be stored on your hard drive or on a temporary file in which case they are erased when you turn off your computer browser. We may use these cookies to get information about your habits and past browsing activities in order to help us provide you with enhanced services. You can disengage our cookies using the properties of your Internet browser. Please refer to the help function on your browser for information on how to disengage cookies. Please note that when you disengage cookies, it is possible that certain functions of the Site could not be exploited properly.
The Site may also contain links to other websites. They are provided as a reference and may have privacy practices and policies that are different from those of A. Vogel. A. Vogel has no responsibility over the websites of those persons and you are encouraged to review the privacy policies of all such third parties if you choose to visit their website.
4. Special Note on Children
Children (persons under the age of eighteen (18)) may not use the Site without supervision. In addition, we ask them not to give us Personal Information. If you are under eighteen (18) years of age, you can use this Site only under the supervision of your parents or guardian.
5. Why A. Vogel collects Personal Information
A. Vogel collects Personal Information only for the following reasons :
- to identify individuals;
- to announce, develop, improve and provide products and services to users of the Site;
- to facilitate access to services for users of the Site;
- to measure and improve the effectiveness of A. Vogel's products and services as well as its marketing tools;
- to manage and expand A. Vogel's operations, including the management of it sales or of some of A. Vogel's business;
- to settle disputes;
- to charge the Site's users' accounts;
- to help promote safe trade;
- to inform the Site's users of offers, products, services and online or offline updates;
- to personalize the experience of the Site's users;
- to protect the Site's users against errors, fraud and criminal activities;
- to serve any other purpose for which users of the Site have given their consent, or for any other purpose otherwise required or permitted by law or which are described to the Site's users at the time of collection, use or disclosure of information.
We use the Personal Information kept on a file that we create on you, as well as other information we obtain from your past and current activities on the Site.
If you choose to purchase products on the Site, or if you give us for any reason whatsoever your financial information, we will use your address and your financial information to bill you and/or provide you with appropriate support
You also agree that we may use your Personal Information to communicate with you and provide you with information that, in some cases, matches your interests, such as targeted banner ads, administrative advice, product offers and communications that are useful to your use of the Site. If you do not wish to receive such communications, we invite you to advise us accordingly by following the procedure outlined in Section 9 of the present Policy. You can change your notification preferences at any time.
6. Does A. Vogel disclose your Personal Information?
A. Vogel will not disclose Personal Information for purposes other than those for which it was collected, except with the express consent of the Site's user or as required by law or by a competent authority.
There are a variety of circumstances in which we may be required to disclose Personal Information to third parties. For example, A. Vogel may disclose Personal Information to third parties hired to perform functions on our behalf or to a public authority or an agent of a public authority if, upon reasonable notice by A. Vogel, it appears that there is an imminent threat to the life or to private property that could be avoided or minimized by the disclosure of that information.
It is also possible that we retain the services of third parties which we consider as service providers to facilitate or outsource one or more aspects of the business and operations relating to the products and services provided to you, especially for aspects related to web hosting, programming and payment. We can send some of your Personal Information directly to these providers. These service providers are subject to a duty of confidentiality towards A. Vogel and to all the legal provisions that prevent them from using your Personal Information for any purpose other than to facilitate or carry out the mandate given by A. Vogel, unless we have your express consent or your permission to use additional information. In some cases, the service provider may collect information from you directly. If so, we will inform you of the involvement of the service provider, and you will be responsible for any additional information you provide, as well as additional uses for them. If you provide additional information directly to a service provider, its use of your information is governed by that service provider's own privacy policies.
7. How A. Vogel protects your Personal Information?
A. Vogel uses various means to protect your Personal Information. Only authorized employees and agents have access to Personal Information. A. Vogel employees who have access to Personal Information receive training on how to protect your privacy. All computers on which is stored Personal Information are protected by passwords. A. Vogel also uses data encryption for increased security of the Personal Information that you provide through the Site.
8. Managing your password
9. Your Consent / Audits and Amendment of Personal Information
You can withdraw your consent to A. Vogel's management of your Personal Information by sending us a written request at the address given below, subject to legal and contractual restrictions, upon reasonable notice. However, it will reduce our ability to provide you with certain products and services. You can contact A. Vogel for more information on the implications of withdrawing your consent.
You can also access and review your Personal Information held by A. Vogel and make any necessary changes by contacting A. Vogel. It may be asked that you to make your request in writing and attach a proof of your identity. The reason why we ask for identification documents is to ensure, among other things, that we do not disclose unintentionally your Personal Information to a third party claiming to be you.
You can contact A. Vogel :
DDO (Québec) H9B 2L3, Canada
To the attention of: Customer Service
You can edit or request access to your Personal Information, in writing or by email at the above-mentioned address.
10. Answers to your questions and concerns
If you would like more information about A. Vogel's privacy practices, please contact A. Vogel at the coordinates listed above. Please contact us with your questions and concerns and we will deploy our best efforts to assist you.
12. Applicable Law and Jurisdiction