Appendix A

Privacy Policy of the website

1.    Acceptance of Terms

By accessing and ordering products on the Site, and by providing some Personal Information (as defined below) to A. Vogel through the Site, you confirm your agreement to be subject to the terms and conditions of the present Privacy Policy. If you do not accept these terms and conditions, please do not access or use the Site and provide Personal Information via the Site.

We reserve the right to change this Privacy Policy at any time by updating the present document. Any changes to the Privacy Policy will enter into force thirty (30) days after its publication on the Site.

2.    A. Vogel Respects Your Privacy

A. Vogel is determined to protect the privacy of all of the Site's users and to maintain the integrity of all information identifying a person ("Personal Information") that it gets, uses, holds or discloses through the Site. The purpose of the present Privacy Policy is to inform you of why and how we obtain Personal Information on the Site, to inform you of the ways that we take to protect Personal Information and to provide you with a contact number at A. Vogel in the event that you have any questions or concerns about our privacy practices.

A. Vogel respects your privacy. That is why we have developed comprehensive procedures and practices relating to the management of Personal Information.

3.    General Information

The present Privacy Policy describes the Personal Information that A. Vogel may collect from the Site's users as part of its normal supply of services and also describes the use that can be done of that Personal Information.

Our primary goal in collecting Personal Information about you is to make sure that your experience on the Site happens in a safe, quiet, efficient and personalized matter. Thus, we can deliver the services and features that best fit your needs and customize our services to make your experience safer and friendlier. We only collect the Personal Information that we deem necessary to achieve this goal.

In general, you can browse the Site without needing to disclose your identity or Personal Information. Once you submit your Personal Information, you are no longer an anonymous person to us. If you choose to place an order on the Site, we may ask you to provide us with your identity, your contact information, financial information and information on billing, shipping or other Personal Information required in the Site. To the extent possible, we specify required and optional fields. You always have the choice not to provide information by failing to use certain services or features of the Site. If you choose to place an order through the Site, you will need to provide us with your postal address, credit card information, your delivery address, as well as your email address. Your credit card information is used to charge the value of the products ordered and all applicable service and delivery charges to your account, as well as to guarantee your payment.

In addition, if you send us personal correspondence via email or by mail, or if other users or third parties send us correspondence about your activities on the Site, we may keep the information on a file in your name.

A. Vogel's Internet servers can get information, in a passive and automatic way, on the browsing habits of the Site's users, which can be linked to their Internet Protocol ("IP") addresses (which are unique Internet addresses assigned to all Internet users by their Internet service providers). The servers' databases may record statistical information such as the users' IP addresses, the type of operating system used, the time and duration of visits and pages requested. They can also identify categories of users based on the theme as the domain name or the type of browser. Such statistical information is usually collected and used by A. Vogel in a way that does not identify users of the Site.

The Site may use other cookies. Cookies are small text files placed at the occasion of a consultation by the Site's server on the hard drive of the Site's users to memorize information attached to the browser used by the latter when it browses a Website. Cookies can be stored on your hard drive or on a temporary file in which case they are erased when you turn off your computer browser. We may use these cookies to get information about your habits and past browsing activities in order to help us provide you with enhanced services. You can disengage our cookies using the properties of your Internet browser. Please refer to the help function on your browser for information on how to disengage cookies. Please note that when you disengage cookies, it is possible that certain functions of the Site could not be exploited properly.

The Site may also contain links to other websites. They are provided as a reference and may have privacy practices and policies that are different from those of A. Vogel. A. Vogel has no responsibility over the websites of those persons and you are encouraged to review the privacy policies of all such third parties if you choose to visit their website.

4.    Special Note on Children

Children (persons under the age of eighteen (18)) may not use the Site without supervision. In addition, we ask them not to give us Personal Information. If you are under eighteen (18) years of age, you can use this Site only under the supervision of your parents or guardian.

5.    Why A. Vogel collects Personal Information

A. Vogel collects Personal Information only for the following reasons :

  • to identify individuals;
  • to announce, develop, improve and provide products and services to users of the Site;
  • to facilitate access to services for users of the Site;
  • to measure and improve the effectiveness of A. Vogel's products and services as well as its marketing tools;
  • to manage and expand A. Vogel's operations, including the management of it sales or of some of A. Vogel's business;
  • to settle disputes;
  • to charge the Site's users' accounts;
  • to help promote safe trade;
  • to inform the Site's users of offers, products, services and online or offline updates;
  • to personalize the experience of the Site's users;
  • to protect the Site's users against errors, fraud and criminal activities;
  • to serve any other purpose for which users of the Site have given their consent, or for any other purpose otherwise required or permitted by law or which are described to the Site's users at the time of collection, use or disclosure of information.

We use the Personal Information kept on a file that we create on you, as well as other information we obtain from your past and current activities on the Site.

If you choose to purchase products on the Site, or if you give us for any reason whatsoever your financial information, we will use your address and your financial information to bill you and/or provide you with appropriate support

You also agree that we may use your Personal Information to communicate with you and provide you with information that, in some cases, matches your interests, such as targeted banner ads, administrative advice, product offers and communications that are useful to your use of the Site. If you do not wish to receive such communications, we invite you to advise us accordingly by following the procedure outlined in Section 9 of the present Policy. You can change your notification preferences at any time.

6.    Does A. Vogel disclose your Personal Information?

A. Vogel will not disclose Personal Information for purposes other than those for which it was collected, except with the express consent of the Site's user or as required by law or by a competent authority.

There are a variety of circumstances in which we may be required to disclose Personal Information to third parties. For example, A. Vogel may disclose Personal Information to third parties hired to perform functions on our behalf or to a public authority or an agent of a public authority if, upon reasonable notice by A. Vogel, it appears that there is an imminent threat to the life or to private property that could be avoided or minimized by the disclosure of that information.

In situations where we disclose Personal Information in accordance with this Privacy Policy, we disclose only the information that is required and, if it is reasonable and practical to do so, we sign a confidentiality agreement with third parties to whom we disclose the Personal Information.

It is also possible that we retain the services of third parties which we consider as service providers to facilitate or outsource one or more aspects of the business and operations relating to the products and services provided to you, especially for aspects related to web hosting, programming and payment. We can send some of your Personal Information directly to these providers. These service providers are subject to a duty of confidentiality towards A. Vogel and to all the legal provisions that prevent them from using your Personal Information for any purpose other than to facilitate or carry out the mandate given by A. Vogel, unless we have your express consent or your permission to use additional information. In some cases, the service provider may collect information from you directly. If so, we will inform you of the involvement of the service provider, and you will be responsible for any additional information you provide, as well as additional uses for them. If you provide additional information directly to a service provider, its use of your information is governed by that service provider's own privacy policies.

Because of the rules and regulations in place, we cannot assure you that all of your Personal Information will never be disclosed in a manner that is not described in the present Privacy Policy. For example, and without limiting the generality of the foregoing, it is possible that we may be forced to disclose, in some cases, Personal Information to the government or to third parties. Some third parties may also unlawfully intercept transmissions or private communications, or access thereto; or users can make abusive or malicious misuse of the Personal Information they collect on the Site. Therefore, although we use practices conform to industry standards to protect your privacy, we cannot guarantee you that your Personal Information or your private communications will always remain private, and you should not expect them to remain private.

7.    How A. Vogel protects your Personal Information?

A. Vogel uses various means to protect your Personal Information. Only authorized employees and agents have access to Personal Information. A. Vogel employees who have access to Personal Information receive training on how to protect your privacy. All computers on which is stored Personal Information are protected by passwords. A. Vogel also uses data encryption for increased security of the Personal Information that you provide through the Site.

8.    Managing your password

You are responsible for any actions taken using your user name and password, including fees charged to your account. We recommend that you never reveal you're A. Vogel password to any third party. If you choose to share your user name and password or your Personal Information with third parties, you will be liable for any actions taken through your account and you therefore have an interest in reading the privacy policy of this third party beforehand. If you disclose your password, you may lose considerable control over your Personal Information and you may take the risk that legally binding actions be taken on your behalf. Thus, if the security of your password has been compromised, for whatever reason, you should immediately change it in accordance with the approach outlined in Section 9 of the present Privacy Policy.

9.    Your Consent / Audits and Amendment of Personal Information

You can withdraw your consent to A. Vogel's management of your Personal Information by sending us a written request at the address given below, subject to legal and contractual restrictions, upon reasonable notice. However, it will reduce our ability to provide you with certain products and services. You can contact A. Vogel for more information on the implications of withdrawing your consent.

You can also access and review your Personal Information held by A. Vogel and make any necessary changes by contacting A. Vogel. It may be asked that you to make your request in writing and attach a proof of your identity. The reason why we ask for identification documents is to ensure, among other things, that we do not disclose unintentionally your Personal Information to a third party claiming to be you.

You can contact A. Vogel :

By mail:

66 Brunswick
DDO (Québec) H9B 2L3, Canada
To the attention of: Customer Service

By telephone:

By email:

You can edit or request access to your Personal Information, in writing or by email at the above-mentioned address.

10.    Answers to your questions and concerns

If you would like more information about A. Vogel's privacy practices, please contact A. Vogel at the coordinates listed above. Please contact us with your questions and concerns and we will deploy our best efforts to assist you.

11.    Severability

Should any provision of this Privacy Policy be contrary to the law, void or unenforceable for any reason whatsoever, that provision shall be deemed severable from the Privacy Policy and shall not affect the validity or enforceability of other provisions.

12.    Applicable Law and Jurisdiction

This Privacy Policy and its interpretation are subject to the laws that are in force in the province of Quebec and in Canada, without giving effect to any principles of conflicts of laws. The courts of the District of Montreal, in the Province of Quebec, have exclusive jurisdiction to hear any dispute related to the present Privacy Policy, including its interpretation and its effects.

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